Melon

James Forbes

Alicia Lloe

Help Centre for those who book with Corporate Traveller USA and Canada

UK Help Centre

Airline Credits (UK)

All the information you need manage your Melon Account

Account & Trip Information

What to do in case you are getting any error messages

Melon errors (UK)

Information about Melon

Booking for more than one person (UK)

How to Add a Loyalty and Reward Cards to Existing Bookings (UK)

Upgrading your Travel (UK)

Travel Booking

How to View your Melon Travel Policy (UK)

New Bookings Out of Policy (UK)

Information regarding travel policy settings in Melon

Travel Policy

Changing a Seat Booking (UK)

Check-In & Boarding Passes (UK)

Flights

Hotel Check-In Issues (UK)

Where to Find the Address of an Existing Hotel Booking (UK)

Hotels

How to Add Reserved Seating to Your UK Rail Booking

Adding Seating to UK Train Bookings

Delays to a UK Train

How to Access Your Itinerary and UK Train Tickets.

How do I Access & Download my UK Train Tickets?

Making changes and amendments to Melon Rail bookings

How do I change my UK Train Journey?

From searching routes to securing your ticket, here’s how to complete your UK Rail booking in just a few clicks.

How do I Book a UK Train Trip?

Cancelling a UK Rail Booking in Melon – A Quick Guide

How do I Cancel my UK Train Journey?

View fare conditions and travel flexibility before booking UK Trains

How do I check the UK Train Booking Conditions?

Understand the Various UK Train Ticket Delivery Options Before Booking

What are the Various UK Train Ticket Collection Options?

Choose the Right UK Train Ticket: Fare Types, Conditions & Collection Options Explained

What are the Various UK Train Ticket Types?

Where to find you fare rules on a booked UK train ticket

How do I find my fare rules on my UK Train Ticket?

Information on booking UK trains in Melon

Trains (UK)

How to Book Eurostar (UK)

Eurostar

How to Cancel a Flight (UK)

How to Cancel a Hotel Reservation (UK)

Need to cancel or modify a car reservation for an upcoming trip?

How to Change a Car Hire Booking (UK)

Make changes to your hotel reservations directly in Melon

How to Change a Hotel Reservation (UK)

Information on changing and cancelling your trip in Melon

Changes and Cancellations

Create and submit your trip request in Melon

How to Request Travel (UK)

Melon Restricted Acces

How to Book for Another Traveller (UK)

Updating Traveller Profiles (UK)

Trip Proposals (UK)

For Travel Arrangers booking hotels for multiple travellers

Hotel Quick Rebook (UK)

Information on using Melon as a Trip Arranger

Trip Arranger FAQs

Adding another Admin (UK)

Adding Travel Approvers (UK)

Creating a new Traveller Profile (UK)

Quickly apply tailored policy settings to any user group.

Creating and Assigning a Policy to a Group (UK)

Set up and manage groups to reflect your company structure and travel policies

Creating and Customising Groups (UK)

How to Onboard a Traveller (UK)

Invoices (UK)

Sending Welcome Emails (UK)

Admin FAQs

As an approver you are responsible for approving the relevant bookings of any staff members who are assigned to you.

Approving a booking (UK)

Information on the approvals process in Melon

Approvals

Corporate Traveler Homepage

Find answers and get help from Intercom Support and Community Experts

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