Before a traveller can start using Melon, you will need to create their profile.
How to add a new traveller
From the Main Menu, select Admin Portal.
Select the Users tab.
Click + ADD NEW USER.
Choose whether you want to add a single user or multiple users.
Complete the required information in the New User panel.
Required traveller information
You will need to complete the following fields:
User Group
Select the group you want to assign the traveller to.First name and last name
Enter the traveller's name exactly as it appears on their passport or valid ID, as this information will be used when booking travel.Email address
Enter the traveller's email address.Company-specific required fields
Complete any additional information required by your company, such as a project number. Mandatory fields are marked with an asterisk (*).Admin Role
If the traveller also needs to be a Trip Arranger or Admin, select the relevant role to give them the correct permissions.
Once you have completed the required information, click Save.
Next step: Send a Welcome Email
Depending on your company set-up, you may also need to send the traveller a Welcome to Melon email so they can access Melon and complete their onboarding.
Once their profile has been created, the traveller can add further information themselves, including:
Passport details
Emergency contact information
Travel preferences
Tip: Make sure the traveller's name is correct before saving their profile. The name stored in Melon will be used for their travel bookings.
For more information on creating new users check out the Creating New Profiles FAQ or your Admin User Guide!