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Creating a New Traveller Profile in Melon (UK)

To get your team booking through Melon, each traveller needs a profile—setting one up takes just a few steps.

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Written by James Forbes
Updated over a month ago

How to Create a New Profile

  1. Go to the Hey Menu

  2. Open the Admin Portal and select the Users tab

  3. Click Add New User

  4. Choose the appropriate group for the new traveller

    • 📌 All travellers in this group will follow the same travel policy settings

  5. Enter the required details:

    • First & Last Name (must match their passport or ID)

    • Email Address

  6. Click Save to create the profile 🎉


What Happens Next?

Once created, the traveller can log in and update their profile with:

  • Passport details

  • Emergency contacts

  • Travel preferences

Keeping these details up to date ensures smooth booking and compliance with travel policies.

For more information on creating new users check out the Creating New Profiles FAQ or your Admin User Guide!

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