Melon

Tara Nener

Cody Hewlett

Aubrey Mellul

Help Center for those who book with Corporate Traveller USA and Canada

USA and Canada Help Center

How to view your previous trips or trips that were canceled.

How to View Past Trips & Canceled Trips

How to View Your Trip Itinerary or Invoice

Import your trips into your preferred calendar.

How to Add Your Trip Itinerary to Your Calendar

Helpful tips for managing your trips and updating your profile settings

Account & Trip Information

How to get started booking travel with Melon

Accessing the Melon Website

Logging in with your QR Code on the Mobile App

How to change or reset the password for your account

Resetting Your Password

Having difficulty logging in? Follow these troubleshooting tips to gain access to melon.

Invalid User ID When Logging In

Troubleshooting Single Sign-On (SSO) issues in Melon

Logging In

Change the email address associated with your Melon account.

Update Your E-Mail Address

How to add your passport and TSA Pre-Check or Global Entry to your Melon Profile.

Adding Your Passport Number, TSA Pre-Check, or Global Entry

Learn how to add your travel loyalty and rewards numbers to your travel profile account

How to Add Loyalty and Rewards Numbers

How to edit your Melon profile information.

Edit Your Profile Information

Profile Settings

Out of Policy bookings

New Bookings Out of Policy

Alicia Lloe

Melissa Ginyard

How to book, cancel, and modify existing reservations

Travel and Booking FAQ's

How to Book a Hotel

How to Search for a Specific Hotel

How to Select Room Types

Here's everything you need to know about the different rate types available in Melon.

What are the different types of hotel rates?

What to do if you find a better rate outside of Melon.

Price Discrepancy for Hotels

How to Book Multiple Hotels for One Trip

Hotels

How to Book a Flight

Learn how to change your flight bookings directly in Melon

How to change a Flight Reservation

How to Cancel a Flight

How to Select Seats for Your Flight

How to Book Multi-City Flights

How to Filter Search Results for Flights

What to know before booking flights with Ryanair.

Important Information Concerning Ryanair Bookings

Mark Wilson

Flights

How to Book a Car Rental

Cars

How to Book a Train

Viviana Pena

Trains

Need to cancel or modify a car reservation for an upcoming trip?

How to Change or Cancel a Car Reservation

To add a flight, you will need to create a brand new booking.

Adding a Hotel, Car or Train to an Existing Trip

How to Change or Cancel a Hotel Reservation

Modify or Cancel a Trip

Content Provider Error, Internal Server Error

Error Messages When Booking

Troubleshooting advice if your loyalty or KTN are not being applied to reservations.

Loyalty, Rewards Numbers, and TSA Pre-Check Not Applying to Reservations

Credit Card Declined During Checkout

Troubleshooting

How to add to add or remove access for someone else book travel on your behalf.

How to Add or Remove A Trip Arranger

This article walks through the steps on how to impersonate a user from an Admin profile.

Impersonating a Traveler - Admin Feature

How to Book for a Guest

How to access and edit a user's profile that you arrange travel for

How to Edit Another User's Profile

Learn how to add or remove access to book travel on behalf of someone else.

How to Add or Remove Yourself as a Trip Arranger for Another User

How a Trip Arranger can book for another user in Melon without their involvement.

How to Book Travel as a Trip Arranger (AMER)

Brittany Place

Answers to common questions about booking travel for other people.

Trip Arranger FAQ's

Terms of Use

Flight Algorithm

Understanding Algorithm Tuners and how they impact search results.

SmartRank Hotel and Flight Algorithm

Hotel Recommended Spend

Terms and Conditions of Booking with Corporate Traveler

Booking Terms and Conditions

Corporate Traveler Privacy Policy

Privacy Policies, Cookie Statement, Algorithm Tuner, and other important site information can be found here.