If your Trip Arranger has changed departments or will no longer be booking your travel, you can easily remove them from your list of approved Trip Arrangers or add new Trip Arrangers to book your travel.

To add or remove a Trip Arranger:

1. Login to your Melon Account.

2. Select the Hey menu in the top right corner.

3. Select My Account from the drop down list.

4. From the My Account page, select Trip Arranger.

5. To remove a user from having access to book your travel, click the X next to the trip arranger's name in the your Trip Arranger section.
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6. If you would like to give another user permission to book travel on your behalf, click

+ Add Trip Arranger
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7. This will open a box where you can type the name or email address of the user who you would like to add as an arranger for yourself. Add as many arrangers as you would like and then click Save.
​**Note that this will send an email to the user you've granted permission to that you've added them as a travel arranger.

8. Once the user is properly saved as your Trip Arranger, you can also allow them to edit your profile details within your My Account page on your behalf. To do this click the Edit button next to their name, then toggle to Yes to allow them to edit your profile, then click Save.

Troubleshooting Tips:
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​Not seeing the name of the user you need?
If a user selects "No" for global visibility in Trip Arrangers, their name won't show up in the Add User field. To add them as a traveler, they must change it to "Yes." Alternatively they may not be added to Melon yet, your organization's Admins or Dedicated Travel Team can check if they're a Melon user.
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​Not able to select their name, it's greyed out?
If a name appears but is greyed out and cannot be selected, it means they haven't completed their Melon onboarding by logging in. A user cannot be designated on Melon's Trip Arranger page until they finish this process.