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How to Change a Car Hire Booking (UK)

Need to update the dates on your car hire or cancel the reservation entirely? Here’s how Melon can help.

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Written by Alicia Lloe

Method 1: Cancel & Rebook

If you're changing your travel plans, the simplest option is to cancel and rebook.

Step-by-step: Cancel Your Car Booking

  1. Go to My Trips

    • Open the My Trips tab (or use Upcoming Trips on your home page).

    • Find the trip with your car hire reservation.

  2. Open the Booking

    • Click on the car hire segment to view the full details.

  3. Click ‘Cancel Car’

    • Select the Cancel Car button.

  4. Confirm the Cancellation

    • When prompted, click Confirm to proceed.

That’s it—your car hire booking is now cancelled!

Now simply run a new car hire search with your updated travel details and book again.

Method 2: Change via Travel Manager

Need to make changes to an existing car hire reservation?
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This can’t be done directly in Melon.

Instead, reach out to your Travel Manager, who will be happy to assist with updating your current reservation.

Please note: Whether or not your car rental booking is eligible for changing or a refund will depend on the change/cancellation conditions of your reservation!

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