Once a booking has been made you will receive your confirmation and E Ticket via email. Alongside your full itinerary details you will also receive the following:
Wallet pass attachments which you can add to your Apple or Google wallet
PDF versions of your E-Tickets
Calendar invite in case you wish to add your upcoming trip to your calendar
To access your E-Tickets simply double click on the wallet pass to add to your Apple or Google wallet OR the PDF version to download to your device.
Accessing Your Itinerary:
Once you have made a booking, you can access your itinerary at any time through either the My Trips tab or the Upcoming Trips section on your landing page.
View Itinerary Details: Click on the relevant trip to be taken to the full itinerary.
View Trip Details: To see the full details of a specific component of your trip, click on that item within the itinerary.
Accessing Your Train Tickets:
The options for accessing your train tickets will vary depending on the ticket delivery method you chose during checkout:
E-Ticket:
Click "View Train Ticket" to automatically open and download your train ticket.
Save the downloaded ticket directly to your phone for easy access.
Ticket on Departure:
Your booking reference will be displayed at the bottom of your itinerary.
Use this reference to collect your ticket from your chosen station.
For a more in-depth look, check out your Rail Booking Guide!