If your company uses an approval process, it will be seamlessly integrated into your Melon platform.
Approving a Booking in Melon (UK)
As an approver, you're responsible for reviewing and actioning bookings flagged for approval—typically due to budget limits, out-of-policy selections, or other company travel rules.
📬 How You'll Be Notified
You’ll receive an approval request when a traveller assigned to you submits a trip requiring review.
You can action it in two ways:
Option 1: Via Email
Click the link in the approval notification
On desktop, it opens in Melon
On mobile, it opens in the Melon Mobile App
Option 2: In Melon
Go to the Trip Approvals tab:
On desktop: Top right of your Melon homepage
On mobile: Top right of the Melon app, showing how many are pending
Inside the tab, you'll see:
Pending: Approvals awaiting your action
Completed: Your past decisions
What You’ll See When Reviewing
The itinerary details
Recommended spend for the route
Traveller justifications (for out-of-policy trips)
Up to 5 alternative lower-cost options, flagged if over budget
This gives you full visibility into the traveller’s choice vs. available alternatives—so you can make a more informed decision.
How to Action a Request
Review the booking
Choose Approve ✅ or Decline ❌ for each segment
Click Submit to complete the approval
⚠️ If you don’t take action before the deadline, Melon will auto-approve or auto-decline segments based on your company’s policy.
Declining a Booking?
If you choose Decline, you’ll be prompted to provide a reason. This is shared with the traveller and/or their arranger for clarity.
Before declining, we recommend checking with the traveller—selected fares may be the last available, and once declined, the rate may no longer be accessible.
What Happens Next?
Traveller is automatically notified
Status updates to Booked or Declined in their My Trips section
If partially approved, only the approved segments are processed
Need further help? Check out the Approvals Guide for approvers for a detailed guide to approving in Melon and Melon Mobile!